The family told about cancellation at the flight gate, and their holiday was over before it began Regular Money readers may remember the appalling case of Nicola Eldridge, whose 2018 trip to Greece was halted when easyJet cancelled her family’s air tickets without telling them – not once, but twice. The second time was at 3am on the morning they were due to fly. The family only learned this at the airport gate, and the holiday was over before it had begun. At the time the airline claimed it was because her bank cards had been used fraudulently, though it never substantiated this. Continue reading...
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