It said I had to forfeit £1,800 for a holiday I booked in advance and seemed to have been resold I BOOKED A PACKAGE HOLIDAY TO GREECE FOR MYSELF AND MY PARTNER, VIA THE TUI WEBSITE. TRAGICALLY, MY PARTNER DIED TWO MONTHS BEFORE THE TRIP. WE HAD TRAVEL INSURANCE BUT WE WERE NOT COVERED FOR HIS DEATH – HE HAD LONG-STANDING BUT GENERALLY WELL-CONTROLLED MENTAL HEALTH PROBLEMS, BUT HE TOOK HIS OWN LIFE. I CHECKED THE TERMS AND CONDITIONS ON THE TUI WEBSITE AND SAW THAT I WOULD LOSE 50% OF THE HOLIDAY COST – £1,800 – BY CANCELLING, PLUS A FURTHER 20% IF I LEFT IT UNTIL THE NEXT DAY. I THEREFORE CANCELLED IMMEDIATELY, AS DIRECTED. THREE WEEKS LATER, THERE WAS NO SIGN OF THE 50% REFUND. Continue reading...
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